{"id":107,"date":"2016-10-03T07:57:24","date_gmt":"2016-10-03T07:57:24","guid":{"rendered":"https:\/\/www.friidesigns.com\/?page_id=107"},"modified":"2025-10-21T09:21:20","modified_gmt":"2025-10-21T07:21:20","slug":"shipping-and-handling","status":"publish","type":"page","link":"https:\/\/www.friidesigns.com\/shipping-and-handling\/","title":{"rendered":"Shipping and handling"},"content":{"rendered":"\n\n\t<h1>S H I P P I N G\u00a0 \u00a0A N D\u00a0 \u00a0H A N D L I N G<\/h1>\n\t<hr \/>\n<p>\u00a0<\/p>\n\t<p>1. Shipping cost<\/p>\n<p>Frii Designs offers free worldwide shipping on all orders with a value over a certain amount (se table below).\u00a0<\/p>\n\t\n<table id=\"tablepress-4\" class=\"tablepress tablepress-id-4\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Free shipping threshold<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">$90<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">\u20ac90<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">\u00a375<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">\u00a512 000<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">900 SEK<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-4 from cache -->\n\t<p>2. VAT, Duty and import taxes<\/p>\nWe follow all applicable export\/import rules. Whether you pay duties\/taxes on delivery depends on your destination and the shipping method you choose at checkout:\n<ul data-start=\"487\" data-end=\"1937\">\n<li data-start=\"487\" data-end=\"583\">\n<strong data-start=\"489\" data-end=\"507\">European Union<\/strong><br data-start=\"507\" data-end=\"510\" \/>Ships from the EU (Denmark). <strong data-start=\"541\" data-end=\"583\">No import duties or taxes at delivery.<\/strong>\n<\/li>\n<li data-start=\"585\" data-end=\"802\">\n<strong data-start=\"587\" data-end=\"604\">United States<\/strong><br data-start=\"604\" data-end=\"607\" \/>For <strong data-start=\"613\" data-end=\"632\">UPS\/DHL Express<\/strong> we ship <strong data-start=\"641\" data-end=\"648\">DDP<\/strong> (duties &amp; taxes prepaid) and show the total in checkout &#8211; <strong data-start=\"707\" data-end=\"741\">no additional fees at delivery.<\/strong><em> (For orders placed after 21st of Oct 2025)<\/em><br data-start=\"742\" data-end=\"745\" \/>For other services, local import charges <strong data-start=\"788\" data-end=\"795\">may<\/strong> apply.\n<\/li>\n<li data-start=\"804\" data-end=\"1166\">\n<strong data-start=\"806\" data-end=\"824\">United Kingdom<\/strong>\n<ul data-start=\"829\" data-end=\"1166\">\n<li data-start=\"829\" data-end=\"918\">\nOrders <strong data-start=\"838\" data-end=\"870\">below \u00a3135<\/strong>: generally <strong data-start=\"882\" data-end=\"915\">no import charges at delivery<\/strong>.\n<\/li>\n<li data-start=\"921\" data-end=\"1065\">\nOrders <strong data-start=\"930\" data-end=\"948\">\u00a3135 and above<\/strong>: with <strong data-start=\"955\" data-end=\"980\">UPS\/DHL Express (DDP)<\/strong> we prepay duties &amp; taxes and show the total in checkout &#8211; <strong data-start=\"1039\" data-end=\"1062\">no fees on delivery<\/strong>. <em>(For orders placed after 21st of Oct 2025)<\/em>\n<\/li>\n<li data-start=\"1068\" data-end=\"1166\">\nIf a non-DDP\/economy option is chosen, local import charges <strong data-start=\"1130\" data-end=\"1137\">may<\/strong> be collected by the courier.\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1168\" data-end=\"1521\">\n<strong data-start=\"1170\" data-end=\"1193\">Japan &amp; South Korea<\/strong><br data-start=\"1193\" data-end=\"1196\" \/>Below the local low-value thresholds (JP: \u00a510,000; KR: US$150) there are generally <strong data-start=\"1281\" data-end=\"1314\">no import charges at delivery<\/strong>.\u00a0<br data-start=\"1315\" data-end=\"1318\" \/>Above those thresholds, choosing <strong data-start=\"1353\" data-end=\"1378\">UPS\/DHL Express (DDP)<\/strong> means we prepay duties &amp; taxes and show them in checkout &#8211; <strong data-start=\"1438\" data-end=\"1461\">no fees on delivery<\/strong>. <em>(For orders placed after 21st of Oct 2025)<\/em><br data-start=\"1462\" data-end=\"1465\" \/>Non-DDP options may incur local charges upon delivery.\n<\/li>\n<li data-start=\"1523\" data-end=\"1741\">\n<strong data-start=\"1525\" data-end=\"1535\">Canada<\/strong><br data-start=\"1535\" data-end=\"1538\" \/>With <strong data-start=\"1545\" data-end=\"1570\">UPS\/DHL Express (DDP)<\/strong> we prepay duties &amp; taxes (GST\/HST\/PST as applicable) and show the total in checkout &#8211; <strong data-start=\"1657\" data-end=\"1680\">no fees on delivery<\/strong>. <em>(For orders placed after 21st of Oct 2025)<\/em><br data-start=\"1681\" data-end=\"1684\" \/>For other services, local import charges <strong data-start=\"1727\" data-end=\"1734\">may<\/strong> apply.\n<\/li>\n<li data-start=\"1743\" data-end=\"1937\">\n<strong data-start=\"1745\" data-end=\"1768\">All other countries<\/strong><br data-start=\"1768\" data-end=\"1771\" \/>Unless a DDP option is selected at checkout, shipments are sent <strong data-start=\"1837\" data-end=\"1844\">DAP<\/strong> (Delivered at Place) and <strong data-start=\"1870\" data-end=\"1924\">local duties\/taxes may be collected by the courier<\/strong> at delivery.\n<\/li>\n<\/ul>\n<blockquote data-start=\"1939\" data-end=\"2151\">\n<strong data-start=\"1941\" data-end=\"1950\">Note:<\/strong> Import thresholds and rules can change without notice. If a DDP option is selected at checkout, duties &amp; taxes are <strong data-start=\"2066\" data-end=\"2091\">pre-paid and itemized<\/strong> before you pay &#8211; you will not be charged again on delivery.\n<\/blockquote>\n\t\n<table id=\"tablepress-6\" class=\"tablepress tablepress-id-6\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Country<\/th><th class=\"column-2\">VAT and Duty threshold<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">United Kingdom<\/td><td class=\"column-2\">\u00a3135<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Japan<\/td><td class=\"column-2\">\u00a510 000<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Canada<\/td><td class=\"column-2\">$15<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Switzerland<\/td><td class=\"column-2\">$189<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">South Korea<\/td><td class=\"column-2\">$150<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Australia<\/td><td class=\"column-2\">$650<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">New Zealand<\/td><td class=\"column-2\">$570<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-6 from cache -->\n\t<p>3. Delivery time<\/p>\n<p>All orders are shipped Mon-Fri from our warehouse within 48 hours if the products are in stock. If the products are out of stock the order will ship within 48 hours of resupply. All orders have the option to be shipped with <a href=\"https:\/\/www.deutschepost.de\/en\/home.html\">Deutsche post<\/a>, <a href=\"http:\/\/www.ups.com\">UPS<\/a> or <a href=\"https:\/\/www.dhl.com\/us-en\/home.html\">DHL Express<\/a> and all options are traceable throughout the journey. Orders shipped with Deutsche post will be handled and traceable with your local postal service once they enter your country. Once your order has been shipped you will get an email containing your tracking information.<\/p>\n\t<p><strong>DHL Express<\/strong><\/p>\n\t\n<table id=\"tablepress-2\" class=\"tablepress tablepress-id-2\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Country<\/th><th class=\"column-2\">Delivery time (business days)<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Europe<\/td><td class=\"column-2\">1-2<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">USA<\/td><td class=\"column-2\">1-2<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Australia<\/td><td class=\"column-2\">3<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Canada<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">China<\/td><td class=\"column-2\">2<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Hong Kong<\/td><td class=\"column-2\">2<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">India<\/td><td class=\"column-2\">2-3<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Japan<\/td><td class=\"column-2\">2-3<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Mexico<\/td><td class=\"column-2\">2-3<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Singapore<\/td><td class=\"column-2\">2<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">South Korea<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Sweden<\/td><td class=\"column-2\">1-2<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">REST OF THE WORLD<\/td><td class=\"column-2\">2-6<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-2 from cache -->\n\t<p><strong>UPS Express<\/strong><\/p>\n\t\n<table id=\"tablepress-7\" class=\"tablepress tablepress-id-7\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Country<\/th><th class=\"column-2\">Delivery time (business days)<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Europe<\/td><td class=\"column-2\">1-3<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">USA<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Australia<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Canada<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">China<\/td><td class=\"column-2\">3-6<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Hong Kong<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">India<\/td><td class=\"column-2\">3-6<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Japan<\/td><td class=\"column-2\">2-4<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Mexico<\/td><td class=\"column-2\">2-4<br \/>\r\n<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Singapore<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">South Korea<\/td><td class=\"column-2\">2-3<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Sweden<\/td><td class=\"column-2\">1-2<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">REST OF THE WORLD<\/td><td class=\"column-2\">2-6<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-7 from cache -->\n\t<p><strong>Deutsche post<\/strong><\/p>\n\t\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Country<\/th><th class=\"column-2\">Transit time**<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Sweden<\/td><td class=\"column-2\">1-2 days<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Europe<\/td><td class=\"column-2\">4-8 days<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">North America<\/td><td class=\"column-2\">5-10 days<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Rest of the world<\/td><td class=\"column-2\">7-14 days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-3 from cache -->\n\t<p>&nbsp;<\/p>\n<p>* Due to regulations DHL Express can&#8217;t ship to private individuals in Russia. All orders to Russia will be handled by Deutsche post. Se below for more information<\/p>\n\t<p>** Delivery times for Deutsche post are border to border. This means the time from shipping from our warehouse to arrival at the border of your country. Please allow a few days for the package to clear customs and complete domestic delivery.<\/p>\n\t<p>4. Packaging<\/p>\n<p>Unless specified otherwise, the products ordered from our web shop are delivered in bulk packaging. Retail packaging may not be available for some of our products.<\/p>\n<p>5. Unclaimed packages and return fees<\/p>\n<p>Depending on the return reason, we may or may not charge you with re-shipping cost if you would like us to replace your parcel.\u00a0<\/p>\n<p>The following return reasons require reshipping fee (if you would like us to resend your parcel):<\/p>\n<ol>\n<li>Unknown reason\/Refused or Rejected &#8211; customs tax, import tax or extra fees not settled by recipient;\u00a0<\/li>\n<li>Insufficient\/ Incorrect address &#8211; recipient incorrectly input a wrong address;<\/li>\n<li>Unclaimed &#8211; Parcels left in local customs and post office and was not claim during the allotted time.\u00a0<\/li>\n<\/ol>\n<p>6. Lost Parcels<\/p>\n<p>We do not consider a parcel lost until after we have filed a missing parcel report with our carrier, <a href=\"https:\/\/www.deutschepost.de\/en\/home.html\">Deutsche post<\/a>, UPS or DHL. We can do this after 45 days. However this is not common. Once we have filed a\u00a0missing parcel report\u00a0and we have a response\u00a0(no later than 60 days)\u00a0from your countries postal authority, we can then replace your parcel. We will confirm with you on your address during this process. We do not refund or replace parcels that did not arrive because they were not picked up in time or sent back to us and lost in transit or have the incorrect address.<\/p>\n<p>&nbsp;<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>S H I P P I N G\u00a0 \u00a0A N D\u00a0 \u00a0H A N D L I N G \u00a0 1. Shipping cost Frii Designs offers free worldwide shipping on all orders with a value over a certain amount (se table below).\u00a0 2. VAT, Duty and import taxes We follow all applicable export\/import rules. Whether [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-107","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/pages\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":0,"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.friidesigns.com\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}